Generally speaking, most orders arrive within 5-6 business days of shipping.
If your order is in stock, we'll ship it shortly! Most orders are processed immediately, but depending on the day of the week, they may take up to 48 hours to finish processing. You can expect an email with the tracking number once we have the updated shipment information.
If you do not receive tracking information from us within 5 business days of your order, please follow up with us at sales@electricbikeandskate.com.
There are times when our suppliers might be out of stock without us knowing. If this happens, we will quickly notify you to let you know when it can be shipped to you. You can choose to wait till that time, cancel the order, or chose another product.
Please know your satisfaction is very important to us, so we will be happy to communicate with you throughout this process.