Surface604 (“Surface604”) limited warranty:
The drive system including motor, battery and display is warranted against manufacturing defects in materials or workmanship for a period of three years to the original owner from date of purchase.
Surface604 frames are warranted against manufacturing defects in materials or workmanship for a period of three years to the original owner from date of purchase.
The rechargeable battery is warranted against manufacturing defects in materials or workmanship for a period of one year to the original owner from date of purchase.
All other components, including suspension parts and frame fixtures, are warranted against manufacturing defects in materials or workmanship for a period of one year to the original owner from date of purchase.
TERMS OF WARRANTY
Your Surface604 bicycle is subject to the terms of the limited warranty. This warranty applies only to the original registered owner of a Surface604 bicycle and is not transferable. This warranty applies only to Surface604 bicycles purchased from and assembled by Authorized Surface604 Dealers.
This limited warranty does not apply to normal wear and tear, nor to defects, malfunctions, or failures of bicycles subjected to abuse, neglect, improper repair, improper maintenance, alteration modification, and accident or other improper use.
To obtain warranty service, the original owner must deliver the bicycle, warranty card and bill of sale to an Authorized SURFACE604 Dealer.
All labor charges for warranty service are the responsibility of the bicycle’s owner. Surface604 shall repair or replace all parts that are found by Surface604 to be defective and covered by the limited warranty. All freight charges for warranty service will be borne by the original owner.
THIS IS THE EXCLUSIVE REMEDY UNDER THIS WARRANTY. ANY AND ALL OTHER REMEDIES AND DAMAGES THAT MAY OTHERWISE BE APPLICABLE ARE EXCLUDED INCLUDING, BUT NOT LIMITED TO, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR PUNITIVE DAMAGES.
THIS IS THE ONLY WARRANTY MADE BY SURFACE604 ON ITS FRAMES AND COMPONENTS AND THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION HEREIN. ANY WARRANTIES THAT MAY BE OTHERWISE IMPLIED BY LAW INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE EXCLUDED.
About Surface 604:
Surface 604 was founded and is headquartered in beautiful Vancouver, Canada and named after the area code of the city. Following in the footsteps of other inspiring Vancouver-based brands that have set the benchmark for social responsibility and environmental initiatives, Surface 604 is passionate about much more than just electric bikes. They are on a mission to change people’s perceptions about a cleaner, more sustainable mode of transportation and to get more people riding more often.
Their first model – the Boar electric fat bike – received high praise from the electric bike community, as it was featured in a number of notable publications including Electric Bike Action Magazine, Outsider Magazine and Mtbr.com. The Boar put Surface 604 on the e-bike radar and they haven't looked back.
Building on the success of the Boar, they have expanded their brand and now offer four new models for 2017, each of which uniquely cater to the varying needs and wants of the daily commuter. They've done all of this while keeping the Surface 604 mantra in mind - to offer a new everyday mode of transportation that everyday people can afford.